Smart Cart is a personalized, conversion-optimized checkout flow for customers returning through a rePete reorder nudge reminder. It streamlines the reordering process and surfaces relevant product recommendations to help increase Average Order Value and repeat revenue.
Smart Cart is available to all rePete users and uses your existing Shopify store data to deliver a consistent shopping experience.
Setup
Smart Cart is enabled by default. You can manage whether Smart Cart is enabled or disabled from the rePete Settings page under the Smart Cart tab.
Functionality
Smart Cart acts as a high-conversion bridge between a reorder reminder and the final purchase. When a customer clicks a rePete reorder link, they are directed to the Smart Cart experience.
Personalized recommendations
Smart Cart displays recommended products before directing customers to complete their purchase. Recommendations are powered by the Bold Upsell Smart Offer Algorithm.
You can exclude specific products from being recommended by going to Settings > Smart Cart and finding the Exclude Product Recommendations section.
Verification
Customers returning from an email or SMS nudge must verify their identity by entering a 6-digit verification code sent to their email address. This process is only required once. After successful verification, future reorders do not require code verification.
Smart Cart templates
Smart Cart includes three templates that determine how the cart experience is presented to your customers. You can preview each template from within the rePete admin.
To preview a template:
In the rePete admin, go to Settings and select the Smart Cart tab.
Scroll through the available templates to review each option.
Click Launch Smart Cart to preview how the selected template will appear on your storefront.
Note: The preview will show you how the layout will appear on your storefront. If you’d like to get the full customer experience then it is recommended to create a test customer. You can read more about creating test customers here.
Layout settings
You can choose how Smart Cart is embedded within your storefront using the following layout options:
Persistent Branding (Embedded) - Integrates Smart Cart within your site's header and footer for a seamless brand experience. Recommended for most stores.
Maximum Compatibility (Unembedded) - Loads the cart in a separate layer. Recommended for stores with highly customized themes, popups, or if you experience layout issues with the standard cart view.
Styling
Smart Cart can be styled to better match your store's branding. The following options are available:
Font family
Button style
Font colour
Primary button colour
Secondary button colour
Changes can be made from the Smart Cart tab in rePete Settings and will be reflected in the template preview as you make them.
One Click Reorder
Merchants can optionally enable One Click Reorder to allow returning customers to complete a reorder without re-entering their payment information. When enabled, customers are prompted during the Smart Cart checkout flow to save their payment details securely.
If One Click Reorder is enabled, Smart Cart gathers the customer's selections and guides them to an order review page where they can place their order with a single click.
If One Click Reorder is not enabled, Smart Cart gathers their selections and directs them to the Shopify checkout to enter payment information and complete the purchase.
To enable One Click Reorder, go to Settings > General and find the Customer experience section.
For more information, please visit One Click Reorder.
Important considerations
Smart Cart automatically inherits your Shopify theme styling to maintain a consistent brand experience.
Recommended products are shown only when inventory is available.
If you experience layout or styling issues with Smart Cart on your storefront, switching to Maximum Compatibility (Unembedded) mode may resolve them.