Some products require customers to make a selection before adding them to cart - for example, bundles, build-a-box products, or any product with custom options that exist on a dedicated page. rePete supports these as Custom Products.
When a customer receives a nudge for a custom product and clicks through, they are directed to the product's main page or a custom URL you specify. This bypasses Smart Cart so the customer can make their selections using your existing product or custom page experience.
How it works
Custom products follow the same nudge timing and schedule as Standard rePete Products. The only difference is in what happens when a customer clicks the nudge link - instead of going through Smart Cart, they are sent directly to the mapped product or custom page to complete their selections and add to cart.
You can choose to map each custom product to:
The default product page - rePete links to the main product page in your Shopify store.
A custom URL - If you have a dedicated page built for that product's selections, you can map the nudge link there instead.
Setup
Add custom products to rePete
In the rePete admin, go to Products.
Click Add products in the top right corner.
In the modal, select Custom Product.
In the product selector, check the box next to all products you want to add as custom products.
Click Select to confirm your choices.
Review the default product mapping. By default, the nudge link will direct customers to the product's main page. To use a custom URL instead, update the link in the mapping field.
Click Save.
Your custom products will now appear in the Products table in the rePete admin.
Edit a custom product
To update the URL mapping for a custom product after it has been added:
In the rePete admin, go to Products.
Find the custom product you want to update.
Click the ellipsis (...) next to that product and select Edit.
Update the URL mapping to your preferred destination.
Click Save.
Remove a custom product
To remove a custom product from rePete:
In the rePete admin, go to Products.
Click Exclude products in the top right corner.
In the product selector, check the box next to the custom product you want to remove.
Click Select to confirm.
The product will no longer be eligible for reorder nudges in rePete.
Important considerations
Custom products bypass Smart Cart when customers click a nudge link. Customers are directed to the mapped page to complete their product selections.
If you have a dedicated custom page for a product's selections, you can map the nudge link directly to that page instead of the default product page.
Each custom product can have its own individual URL mapping.