New Recurring Orders features!
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Recurring Orders and Product Options - line item properties
What are line item properties? They're used to collect customization information for Shopify products, letting customers add information to a product when they add it to their cart.
Now you'll find line item properties integrated into Recurring Orders in a number of places - not just when the order produces in Shopify! For apps like Bold's Product Options, this makes offering customized products on subscription even easier.
You'll now be able to view line item properties from inside the app admin when viewing a customer's subscription, and customers will also be able to view them in the customer facing 'Manage Subscription' area.
We've also developed our "Add to Existing Subscription" feature to be compatible with line properties - which customers can use in a unique fashion to add new customized products to their subscription, or replace their current customized product with an up to date version.
Click here to read our full article on using Product Options with Recurring Orders!
Weekly fixed order intervals
You can now setup fixed weekly order intervals!
What does this mean? If you deliver products to your subscribers weekly, you now have control over what day of the week future orders fall! Want all of your orders to fall on Tuesdays? You got it.
Want to give customers a choice of Mondays OR Wednesdays? You can do that to.
Go to the Subscriptions tab and click on Create New Subscription Group to check it out in Step 2.
The subscriber's first order will still generate in Shopify immediately after their successful checkout - but their future orders will all be scheduled for that chosen day of the week.
Want to see how this looks on the front end? Check out our live demo store fixed weekly product.
Want to learn more about this? Click here!
Shopify admin - added to the customer history log!
Now you can tell who did what!
Any changes made to a subscription by a Shopify admin or the customer will now be recorded under the subscriber's history, and it will now indicate whether it was an admin or the customer who made the adjustment. Great for troubleshooting customer concerns and questions about their orders! :-) We also ensured that all possible activity is now recorded!
How many days would you like to try a failed transaction?
You get to choose! Now when a subscriber's order fails you get to choose how many days you'd like our app to attempt the transaction again. Choose any number between 3-15! This new setting is found in the app under Settings > General. After the last attempt, the subscriptions will be automatically moved to an inactive status.
New report for upcoming products
Need to know what products are inside your upcoming orders? This report will provide an easy breakdown of the Shopify products and variants you have scheduled for your upcoming orders. You can choose one of our preset options, or create your own custom range! Find this new report under our 'Reports' tab.
New prepaid & gift editing options for the Shopify admin
For stores that deal with a lot of prepaid and gift subscriptions, we've added in some admin functionalities so you can make minor adjustments for unique situations.
It allows the Shopify admin to add additional length to a customers existing prepaid subscription, and manipulate how many orders they have left.
When viewing a prepaid subscription you can click on the 'Edit' icon, which will bring up a new modal window. You can adjust (with arrows) when how many orders have shipped, and the total length of their order.
Learn more about prepaid and gift subscriptions.
* Use with caution. If you add additional orders to a prepaid subscription, and it is auto-renewing, this may increase the cost and length of their next prepaid renewal.
Bugs and minor improvements
- Store owners could previously experience order scheduling issues if they setup fixed monthly order dates on the 29th, 30th, or 31st of the month. Now for months that may not have that many days (February, for example), the recurring order will automatically be scheduled for the last day of that month when applicable.
- We updated our Terms and Conditions inside of the application.
- We will no longer remove a subscriber's failed order logs from the app when their subscription moves to inactive. You're still able to manually delete or archive the failed logs at anytime.
- We changed the wording of the 'Delete' subscription button to say 'Cancel' instead.