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Set up Sales Tax Settings in QuickBooks Online

Before you connect your QuickBooks Online account with Shopify, you need to set up the required sales tax settings from your QuickBooks Online dashboard.

NOTE: The Shopify QuickBooks Online app requires that you enable taxes and choose a tax or tax agency in QuickBooks Online, even if you are not actively charging tax through your Shopify store.

To set up the required tax settings in QuickBooks Online:

  1. From your QuickBooks Online dashboard, click Sales Tax.
  2. Click Edit sales tax settings.
  3. In the Do you charge sales tax? section, click Yes:
  4. Click Save.
  5. If your QuickBooks Online account is registered in the U.S., then you can now go ahead and set up the QuickBooks Online app in Shopify.
  6. If your QuickBooks Online account is registered in Canada, Australia, or the United Kingdom, then you might need to add a tax rate manually. From the Sales Tax page in your QuickBooks Online dashboard, click Add/edit tax rates and agencies:
  7. Click New.
  8. From the New Sales Tax Rate dialog, create a new tax, then click Save:
  9. Continue to set up the QuickBooks Online app in Shopify.
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