Adjust a Subscriber's Order Frequency

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Adjusting a subscriber's order frequency will affect how often their recurring order generates and how often they are charged. The order frequency can be changed to daily, weekly, monthly or yearly intervals.

Note: If you would like to change the date the subscriber's order falls on, visit Change Next Order Date for an Existing Subscriber.

To adjust a subscriber's order frequency, follow these steps:

  1. From Shopify's admin, select Apps.

    Select Apps

  2. Select Recurring Orders & Subscriptions by Bold.

    Select Recurring Orders & Subscriptions by Bold

  3. Select Customers.

    Select Customers

  4. Under "Search by customer or product", enter customer name.

    CustomerName.png

  5. Select Search.

    Search.png

  6. Next to the required customer, select Edit.

    Edit

  7. Under "Frequency", select the current frequency.

    Frequency

  8. Enter a number.

    Number

  9. Select an interval.

    Interval

  10. Select OK.

    Ok

  11. Select OK.

    Ok

That's it!

For more detailed information about this feature, visit Order Frequency in Bold Subscriptions.

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