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Adjust a Subscriber's Order Frequency

Adjusting a subscriber's order frequency will affect how often their recurring order generates and how often they are charged.  The order frequency can be changed to daily, weekly, monthly or yearly intervals.

Note: If you would like to change the date the subscriber's order falls on, visit Change Next Order Date for an Existing Subscriber.

To adjust a subscriber's order frequency, follow these steps:

  1. From "Shopify Admin", select Apps.

    Select Apps 

  2. Select Recurring Orders & Subscriptions by Bold.

    Select Recurring Orders & Subscriptions by Bold 

  3. Select Customers.

    Customers

  4. Under "Search by customer or product", enter customer name.

    Enter customer name

  5. Select Search.

    Select Search

  6. Next to the required customer, select Edit.

    Select Edit

  7. Under "Frequency", select the current frequency.

    Select the current frequency

  8. Enter a number.

    Enter a Number

  9. Select an interval.

    Select an Interval

  10. Select OK.

    Select OK

That's it!

For more detailed information about this feature, visit Order Frequency in Recurring Orders.