Adjust a Subscriber's Order Frequency

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Adjusting a subscriber's order frequency will affect how often their recurring order generates and how often they are charged. The order frequency can be changed to daily, weekly, monthly or yearly intervals.

Note: If you would like to change the date the subscriber's order falls on, visit Change Next Order Date for an Existing Subscriber.

To adjust a subscriber's order frequency, please follow these steps:

  1. From Shopify's admin, select Apps.

    Select Apps

  2. Select Recurring Orders & Subscriptions by Bold.

    Select Recurring Orders & Subscriptions by Bold

  3. Select Subscriptions, then Customers.

    Select Subscriptions/Customers

  4. Under "Search by customer or product", enter customer name.

    Enter Search Info

  5. Select Search.

    Select Search

  6. Select Edit.

    Select Edit

  7. Under "Order Frequency", select Edit Frequency.

    Select Edit Frequency

  8. Enter a number.

    Number

  9. Select an interval.

    Interval

  10. Select OK.

    Ok

  11. Select OK.

    Ok

That's it! For more detailed information about this feature, visit Order Frequency in Bold Subscriptions.

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