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Edit Discounted Products in a Dynamic Subscription

Recurring Orders does some internal automated actions when dynamic discounts are used. It restricts certain functionality when editing the customer's subscription by default. Those functions include Product Swap, Add Products, changing the subscription product price, and changing the product quantity.

You will see a small alert icon, which explains that "an automatic update is pending on this subscription. Until the update happens products and prices for future orders may be inaccurate."

If you need to edit the product or price of the discounted products in a dynamic subscription, follow these steps:

  1. From "Shopify Admin", select Apps.

    Select Apps 

  2. Select Recurring Orders & Subscriptions by Bold.

    Select Recurring Orders & Subscriptions by Bold 

  3. Select Customers.

    Customers 

  4. Enter email address or name in the search to find the customer.

    Enter text in search field 

  5. Select Search.

    Select Search 

  6. Select Edit next to the customer. 

    Select Edit 

  7. Select the Alert icon.

    Select the alert icon 

  8. Select Remove.

    Select Remove 

  9. Select Remove selected transformations.

    Select remove selected transformations 

Note: The initial and recurring discount functionality will be removed, and the product price will default to the current price. You can then adjust the product, quantity, or price. No automatic transformations will happen once you remove it, and it cannot be put back in place once removed.