Only non-prepaid (month-to-month) subscribers can apply their discount codes mid-subscription with this setting enabled. Prepaid subscribers will not see the option to manage their discount codes.
If you would like to enable customers to apply their discount codes to an upcoming subscription order from the "Manage Subscription" page, please follow these steps:
- From Shopify's admin, select Apps.
- Select Recurring Orders & Subscriptions by Bold.
- Select Settings, then General.
- Scroll down to "Customers Can Change Their Discount Codes", select Enable.
- Select Save.
Note: Visit Apply a Discount Code to an Existing Subscription to do this for your customer.
- Create Discount Codes with Bold Subscriptions
- Specific Types of Discount Codes in Bold Subscriptions