Create a Return Group

Return Groups are policies that you apply to specific selections of products. You can select a single product, a collection, or the entire store to include in your Return Group. Once you create a Return Group, you can set time frames for return along with rules for products within the group.


Bold Returns Manager is no longer available to install on the Shopify App Store. If you already have Bold Returns Manager installed, you will be able to continue using it as it is grandfathered on your store.



  1. From Shopify's admin, select Apps.
  2. Select Returns Manager by Bold.
  3. Select Return Groups.

    select return groups

  4. Select Create Return Group.

    Create Return Group

  5. Enter an Internal Name.

    enter an internal name

  6. Use the Product Selector of One of the Quick Buttons below it to select products.


  7. Select the Rules to apply to the Return Group.

    select the rules

  8. Complete the terms of each option selected in step 7.

    enter the terms

  9. Select Save
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