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Create a Return Reason

To create a return reason, follow these steps:

  1. From "Shopify Admin", select Apps.

    Select Apps 

  2. Select Returns Manager by Bold.

    Select Returns Manager by Bold 

  3. Select Settings.

    select settings 

  4. Select Return Reasons.

    select return reasons 

  5. Select Create a new reason.

    select create a new reason 

  6. Enter a Reason Name.

    enter a reason name 

  7. Select the Shipping options.

    select the shipping options 

  8. Select Require picture of product if you want to require a picture for the return (optional).

    select require picture of product 

  9. Select Save.

    select save 

That's it!

Next Steps