Create a Return Reason

To create a return reason, follow these steps:

  1. From "Shopify Admin", select Apps.
  2. Select Returns Manager by Bold.
  3. Select Settings.

    select settings 

  4. Select Return Reasons.

    select return reasons 

  5. Select Create a new reason.

    select create a new reason 

  6. Enter a Reason Name.

    enter a reason name 

  7. Select the Shipping options.

    select the shipping options 

  8. Select Require picture of product if you want to require a picture for the return (optional).

    select require picture of product 

  9. Select Save.

    select save 

That's it!

Have more questions? Submit a request