Returns Manager gives you the ability to refund your customers from directly within the app's admin.
Note: Visit Process a Refund with Returns Manager for more information on how to use the refund portal.
To turn on Returns Manager refunds feature, please follow these steps:
- From Shopify's admin, select Apps.
- Select Returns Manager by Bold.
- Select Settings.
- Select General Settings.
- Select Turn on Returns Manager's refund feature.
- Select Save.
- Select Update app.