Product Options not Displaying

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If your product options aren't displaying on the product page after you have:

  • Visited the page in multiple browsers,
  • Used your web browser's private/incognito mode, and
  • You have followed the steps at refreshyourcache.com and forced the browser to download the most recent data.

Please follow these steps:

  1. From Shopify's admin, select Online Store.

    select online store

  2. Select Actions.

    Select Actions

  3. Select Edit code.

    Select Edit code

  4. Under "Snippets", select bold-common.liquid.

    select bold-common.liquid

  5. At the bottom of the file, find the line:

    Note: The number at the end of the cache is randomly generated. Your cache number will read something similar to "1234567890".

    window.BOLD.common.cacheParams.options = XXXXXXXXXX;

    Find Cache

  6. Change the last two numbers of the line to any other numbers:

    Note: The number at the end of the cache is randomly generated. Your cache number will read something similar to "1234567890".

    Edit Cache

  7. Select Save.

    Select Save

That's it!

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