Returns Manager offers different email templates that you can customize to fit your store's messaging and branding.
To edit Returns' emails, please follow these steps:
- From Shopify's admin, select Apps.
- Select Returns Manager by Bold.
- Select Settings.
- Select General Settings.
- Select Edit next to the email you wish to change.
- Deselect Check if you DO NOT want to send an email.
- Make the necessary changes.
- Select Save.