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  2. Returns Manager - Shopify
  3. Tutorials

Add Shipping Instructions

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Sherri Anderson
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Returns Manager gives you the flexibility to specify different shipping instructions to your customers; depending on which party is paying for the cost of returning their items.

To add shipping instructions, please follow these steps:

  1. From Shopify's admin, select Apps.

    Select Apps

  2. Select Returns Manager by Bold.

    Select Returns Manager by Bold

  3. Select Settings.

    select settings

  4. Select General Settings.

    select general settings

  5. Select Hide Shipping Address on widget (optional).

    select hide shipping address

  6. Under "Shop Owner Pays" add the shipping instructions for that situation.

    enter shop owner pays instructions

  7. Under "Customer Pays" add the shipping instructions for that situation.

    enter customer pays instructions

  8. Select Save.

    select save

That's it!

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