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Tax Rate Error when Trying to Link Shopify to Xero

Created:
Article ID: 115003796243

If you are receiving a tax rate error when trying to link Shopify to Xero, follow these steps to correct the problem:

  1. From "Shopify Admin", select Apps.

    Select Apps 

  2. Select Xero.

    Select Xero 

  3. Select Taxes.

    Select Taxes 

  4. Select a Tax Rate.

    Select a Tax Rate 

Note: Once you have completed the steps above, link the Shopify account to Xero. The tax rate chosen should match what you have in Shopify.