Error Message: Duplicate Document Number

The error Duplicate Document Number commonly appears when the Bold QuickBooks Integration fails its attempt at creating a Sales Receipt during export.

This error appears when a sales receipt in the export has already been exported to your QuickBooks accounting software. (IE. a duplicate sales receipt)

All sales receipts must have unique names.


You have a Sales Receipt in QuickBooks Online titled #1001. You then try to export a Shopify order also titled #1001. Because of this, the export will fail, as you cannot have multiple Sales Receipts in QuickBooks Online with the same document number.

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