View Failed Donations Created: August 04, 2017 20:40 Updated: August 30, 2017 20:39 Article ID: 115003883226 Help us improve our Help Center! Let us know if this article was helpful or needs improvement using the vote buttons at the end of the page. To view failed donations, follow these steps: From "Shopify Admin", select Apps. Select Recurring Donations by Bold. Select Recurring Donors. Select Failed Donors. That's it!