Top

How can we help?

Browse our help resources below, or open a support ticket with our team.

Set up Base Reward Points

Created:
Updated:
Article ID: 115003990063

To set up the base reward points for your rewards program, follow these steps:

  1. From "Shopify Admin", select Apps.
  2. Select Loyalty Points by Bold.
  3. Select Program Settings.

    select program settings 

  4. Select Base Reward Points.

    select base reward points 

  5. Enter your Reward Ratio.

    enter your reward ratio  

  6. Select Save.

    select save 

That's it!

Notes:

  • The "Base Rewards Points" section determines the ratio at which your base/default tier customers will earn and redeem their points. It defines the cost of your rewards program per sales dollar. For example, if customers earn points at a ratio of 2 per dollar spent and can redeem them at a rate of 50 points per dollar (making the value of a point for redemption $0.02), your loyalty program will cost $0.02 (value of point redemption) * 2 (number of points per dollar spent) = $0.04 per sales dollar.
  • The Base Tier Status option determines whether customers on the base tier earn points. This option is useful if program members need to be in a particular tier to be part of the loyalty program (ordinarily, all users with customer accounts will be included).
Have more questions? Submit a request