Adjust Customer's Points Balance

To adjust a customer's points balance, follow these steps:

  1. From "Shopify Admin", select Apps.
  2. Select Loyalty Points by Bold.
  3. Select Customers or Transactions.

    select customers or transactions

  4. Select Settings

    select settings

  5. Select Adjust Customer's Points.

    select adjust customer's points

  6. Enter the number of Points to Issue.

    enter the number of points to issue

  7. Enter a Reason for adjusting the points balance.

    enter a reason

  8. Select a Points Expiry rule.

    select a rule

  9. Select Issue points.

    select issue points

  10. Select Yes, issue points.

    select, yes issue points

That's it!

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