Pause or Turn off the Base Tier in Loyalty Points

To pause or turn off the base tier of Loyalty Points, follow these steps:

1. From "Shopify Admin", select Apps.
2. Select Loyalty Points by Bold.
3. Select Settings.

    

4. Select Global Settings.

    

5. Deselect the Customers can earn points checkbox to disable it.

   Note: You can leave this checkbox selected if you still want to allow customers to earn points and only disable redemption.

    

6. Deselect the Customers can redeem points checkbox to disable it.

   Note: You can leave this checkbox selected if you still want to allow customers to redeem points and only disable earning.

    

7. Select Save.

    

That's it!