To pause or turn off the base tier of Loyalty Points, follow these steps:
- From "Shopify Admin", select Apps.
- Select Loyalty Points by Bold.
- Select Settings.
- Select Global Settings.
-
Deselect the Customers can earn points checkbox to disable it.
Note: You can leave this checkbox selected if you still want to allow customers to earn points and only disable redemption.
-
Deselect the Customers can redeem points checkbox to disable it.
Note: You can leave this checkbox selected if you still want to allow customers to redeem points and only disable earning.
- Select Save.
That's it!