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Pause or Turn off the Base Tier in Loyalty Points

  • Created:
  • Last Updated:
  • Article ID: 115004057626

To pause or turn off the base tier of Loyalty Points, follow these steps:

  1. From "Shopify Admin", select Apps.

    Select Apps 

  2. Select Loyalty Points by Bold.

    select Loyalty Points by Bold 

  3. Select Settings.

    select settings 

  4. Select Global Settings.

    select global settings 

  5. Deselect the Customers can earn points checkbox to disable it.

    Note: You can leave this checkbox selected if you still want to allow customers to earn points and only disable redemption.

    Customers can earn points 

  6. Deselect the Customers can redeem points checkbox to disable it.

    Note: You can leave this checkbox selected if you still want to allow customers to redeem points and only disable earning.

    Customers can redeem points 

  7. Select Save.

    Select Save 

That's it!

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