To refund an order placed through Bold Cashier, please follow these steps:
- From Shopify's admin, select Orders.
- Enter the Order Number in the search bar.
- Select the Order Number.
- Select More actions.
- Select Refund - Cashier.
- Enter a Refund qty.
Note: To issue a full refund here, select "Issue Full Refund" and skip the remaining steps.
- Enter a Restock qty.
- Enter a $ amount next to "Shipping" if you would like to refund a full or partial shipping charge.
- Select Refund $XX.XX.
- Create a Discount Code in Cashier
- Create a Gift Card in Cashier
- View and Manage Abandoned Carts in Cashier