Migrate from Subscriptions V1 to Subscriptions for Shopify Checkout

Alert: If you are looking to migrate from another platform, please visit Migrate to Bold Subscriptions for Shopify Checkout.

As one of Shopify’s most established partners, Bold is trusted by more than 40,000 subscription brands.

Migrating to Bold Subscriptions for Shopify Checkout has never been easier. Our dedicated Migration team offers a white-glove service backed with years of experience to help you get set up quickly with the fastest developing subscriptions app on Shopify. We’ve successfully migrated thousands of brands.

Our team is here to help you through the migration process. We’ll make sure it’s a seamless experience with zero interruption to your existing subscribers.

Ready to migrate to Bold? It's fast, free, and easy. Your migration can be completed in less than a day and starts whenever you are ready. Simply click the link below to connect with our Migrations team and start the process:

Schedule my migration.

Learn more about the benefits of migrating to Bold Subscriptions for Shopify Checkout below.

Top 5 Migration FAQs

Top 10 What's New with Bold Subscriptions for Shopify Checkout

Powerful out-of-the-box features

Subscriptions for Shopify Checkout comes with a powerful feature set right out of the box.

Create unique offers with Standard, Prepaid subscriptions, and Convertible subscriptions.
Allow your customers total control in the customer portal, where they can manage their own subscriptions.
Reduce voluntary and involuntary churn with robust cancellation and dunning management tools.
Access reports, activity logs, and analytics for insights to your business health and customer behavior.
Customize your email notifications to add your business' unique voice.

And don't forget about our subscription MAXIMIZERS™!

And so much more! For a complete overview, please visit Subscriptions for Shopify Checkout Overview.

New features released regularly

With over 10 years of experience on Shopify, our developers are working on getting the right features out to you. Some recently released features include:

Bulk updates (price and product swapping)
Fixed shipping rates by country
Passwordless login for the customer portal
Log into the customer portal and see it as your customer would
Bulk updates (price and product swapping)
Dynamic Discounts

Have a feature you’d like to request? Let us know. Our experienced development team is committed to developing the features you need!

Expanding integrations

More developers are choosing to build new integrations with Bold Subscriptions everyday.

Create shoppable videos on your store using VideoWise, or connect with Reviews.io to leverage your reviews, and add a subscription button directly on Instagram. Enhance your analytics, marketing, or store functionality by expanding your reach with Bold’s integrations.

To see a list of our available integrations, please visit our Integration Hub for Subscriptions for Shopify Checkout.

Powerful APIs to support your growth

Access Bold’s powerful APIs and webhooks to build customizations and scale a subscription service that fits your business and grows as your business grows. The sky's the limit when using Bold’s APIs. No other subscription company on Shopify can match Bold’s flexibility and scalability with our accessible APIs.

For more information on what is possible with APIs, please visit our Developer Documentation.

Unparalleled support

Access our Help Center 24/7 for helpful documentation to get you set up quickly and answer any questions you may have. Support articles are created and updated daily. Create a Help Center account to track your ticket history and save helpful articles.

Fill out a support form anytime, or chat live with our Customer Support team right from within Bold Subscriptions using the messaging widget. You can also access the messaging widget on the Help Center.

Bold’s experienced Customer Support team is here to help!

FAQs

General

How long does a migration take?

Migrations can easily be completed in less than a day once they are scheduled with our team. To experience our white-glove service, we recommend speaking with our migration experts who can assess your specific needs and work with you to build a timeline that works for you and your business!

How do I start a migration?

Simply reach out to our team here!

Can I migrate from another app?

Of course! No matter what app you’re currently using, we can help you get set up with Bold. Every migration is unique, and we are committed to providing our customers with a personalized and hassle-free experience. So why wait? Make the switch and experience it today!

How much do migrations cost?

You can migrate without spending a dime! We believe that you should be able to migrate without worrying about additional costs and that is why we offer this service free of charge.

How will a migration impact my customers?

We offer migrations with no disruptions to your customers. Your customers won’t even know a migration is happening!

Will Bold still support Subscriptions V1?

Yes, Bold will continue to support Subscriptions V1 until the official end-of-life date announced by Shopify of October 18, 2024.

When do I have to move to Bold Subscriptions for Shopify Checkout?

Whenever you are ready! We are here when you are ready to make the switch to Bold Subscriptions for Shopify Checkout. Shopify's support for subscriptions applications not using Shopify checkout will end in 18 months on October 18, 2024.

Are there any exceptions that will allow me to stay on Bold Subscriptions V1?

There are no exceptions which is why it’s so important to talk to Shopify or Bold as soon as possible especially if there are any customizations that need solutioning. This way we can help you figure out the right approach so that you are able to migrate before the deadline.

What happens if I don’t migrate by the deadline?

If you choose to not migrate, after October 18, 2024, your store will no longer be able to accept or process subscription orders through Bold Subscriptions V1. We understand that subscriptions are an important part of your business and are here to help you seamlessly migrate before this date so there are no interruptions to your subscriptions business.

Payment gateways

What is the difference between Shopify Checkout, Shopify Payments and Shop Pay?

Shopify Checkout

The Shopify Checkout is the secure area where your customers enter their shipping and payment information to complete their order from where you sell online. For more information, please visit Shopify’s Help Center.

Shopify Payments

Shopify Payments is a payment gateway by Shopify that allows you to easily accept payments online without the need to connect to a third-party payment provider. For more information, please visit Shopify’s Help Center.

Shop Pay

Shop Pay is an accelerated checkout that allows your customers to save their payment and shipping information so they can save time when purchasing items from any participating Shopify store. For more information, please visit Shopify’s Help Center.

What payment gateways are supported on Subscriptions for Shopify Checkout?

You can use Subscriptions for Shopify Checkout as long as you are using a compatible primary gateway such as Shopify Payments, Stripe, PayPal Express, and Authorize.net.

While you are not required to use Shopify Payments to use Shopify Checkout, it is one of the easiest ways to accept payments online.

If you use Shopify Payments, then you can enable Shop Pay to allow customers to save their shipping and payment information to help them check out faster.

Note: Shopify Payments or Authorize.net are required for the migration process due to Shopify's checkout limitations.

Stripe and Shopify Payments eligibility is controlled by Shopify directly. Please contact Shopify directly for specific inquiries as Stripe is only available to select merchants in cases where a store can’t use Shopify Payments.

What is a legacy payment gateway account and why can’t I migrate my tokens to Shopify Payments directly?

Currently, there is no functionality to facilitate mapping customer credit card information from Stripe, Braintree, or Authorize.net directly into Shopify Payments. Due to this, a secondary payment gateway migration is needed.

This requires connecting a “legacy” payment gateway (for Stripe, Braintree, or Authorize.net) within Shopify as a secondary payment gateway. All new subscriptions would process through Shopify Payments, while existing subscriptions continue to process through the former gateway.

When the payment method associated with the existing subscription expires (or is updated) and your customer enters their new payment information, it’s captured by Shopify Payments which then processes the payments going forward.

Do third-party gateway fees apply to transactions processed through legacy Stripe or Braintree gateways?

While gateways have their own transaction fees, in some cases Shopify will charge an additional third-party transaction fee depending on whether you are a Plus merchant and have Shopify Payments set up.

Shopify’s third-party transaction fees do not apply to orders processed through legacy gateways when a Plus merchant has Shopify Payments set up as the primary gateway.

I use Braintree on Subscriptions V1, but I want to use Authorize.net in Subscriptions for Shopify Checkout. How will that work?

A payment gateway migration would be required prior to migrating to Subscriptions for Shopify Checkout. Our team can work directly with those payment gateways to move their payment tokens over, however, it can take time for Braintree and Authorize.net to complete this work. Because of this, there is the possibility of downtime for existing recurrences as most of the work falls on the gateways. New subscriptions will process as normal.

Tip: It is possible to migrate from Braintree to Shopify Payments directly.

Technical

Do we have to use a Shopify Online Store 2.0 theme or will Subscriptions for Shopify Checkout work with a vintage theme?

A Shopify 2.0 theme is not required to complete the migration. However, many valuable features such as Prepaid Subscriptions, Convertible Subscriptions, and Express Add-ons do require Online Store 2.0 themes. If you do not need access to those features, our team is happy to complete a manual code installation on a vintage theme.

Is it possible to migrate if you are not a technical person? What do I need to do?

Absolutely! You do not need any technical expertise to migrate from Subscriptions V1 to Subscriptions for Shopify Checkout - our team will handle the majority of the work. The only things our team cannot do are the things that only a merchant has permission to do. These are as follows:

Install Bold Subscriptions for Shopify Checkout to your store and theme.
Create your subscription group(s) with your desired discounts and frequencies.
Setup your payment gateway.
Test to make sure it’s working as expected.

Our team will review your setup, and when everything is ready to go, you’ll be asked to make your new theme live on your store. You can see the step-by step instructions and videos in Migrating to Subscriptions for Shopify Checkout Walkthrough.

Will canceled, paused, and all subscription history migrate to Subscriptions for Shopify Checkout?

All active subscription data will migrate over - this includes all paused subscriptions. By default, canceled subscriptions do not migrate over. If you have specific needs requiring this, please discuss this with our team prior to your migration.

Historical data does not migrate directly, however, you can export your data from Subscriptions V1 for your own historical records. Some merchants choose to import this data into their own analytics or CRM tools.

We have a highly customized website, can Bold provide support?

We have public API documentation to support advanced customization on our Developer Docs. If your technical team requires additional support, we have technical specialists standing by that can help with specific questions based on our APIs and your build. When submitting your migration request, please provide details about your custom needs in the notes. Some shops may want to introduce custom widgets or changes to their theme. In those instances, Bold may recommend an agency or partner to help.

Can I customize the subscriptions widget without hiring a developer?

Yes! The subscription widget can be customized using the app block widget settings. You can change the borders, colors, and language without any technical skills. To see how to do this, please visit Customize the Subscription Widget App Block.

Features

I see that Bold Subscriptions for Shopify Checkout offers many new features including MAXIMIZERS™. Is there an additional cost to these?

All of Bold’s new features are available out of the box, however, some MAXIMIZERS™ require the addition of Bold Upsell.

As a standalone app, Bold Upsell works to increase your average order value (AOV). With Bold Subscriptions it also works to increase your lifetime customer value (LTV). Upsell has its own price plans. Plans are usage-based starting at $9.99 per month and are adjusted every 30 days depending on the number of Upsell views and/or monthly store order count. Read more about this in Bold Upsell Pricing & Overview.

What are my options for Build-a-Box in Bold Subscriptions for Shopify Checkout?

Bold Subscriptions for Shopify Checkout integrates with Easy Bundles, an inexpensive, easy-to-use solution that is suitable for most stores using Build-a-Box in Bold Subscriptions V1. It typically costs less than the $199 plan that includes Build-a-Box on Subscriptions V1.

Read more about the integration in Build-a-Box using Easy Bundles & Subscriptions for Shopify Checkout. See it in action on the Bold Subscriptions demo store.