Create a Shopify Staff Account

• All Apps
• All Versions
• No coding knowledge required
• 5 Minutes

For our team to complete a liquid code install, or for deeper troubleshooting, we may require access to your Shopify Admin.

Note: Only the Shopify account owner can create a staff account.

We generally require access to the following areas of your online store:

• Orders
• Customers
• Products
• Themes
• Settings
• Apps

To create a staff account and give us access, follow these steps:

1. From Shopify's admin, select Settings.

   

2. Select Account.

   

3. Under "Accounts and permissions" select Add staff account.

   

4. Enter a First name, Last name, and Email address.

   Note: The email address needs to be support+<yourshopsubdomain>@boldcommerce.com. For example: If your shop address is mycoolstore.myshopify.com, the account email should be support+mycoolstore@boldcommerce.com.

   

5. Select Send invite.

   

That's it!