In order for our team to complete a Liquid code install, or for deeper troubleshooting, we may require access to your Shopify Admin. If you already have a staff account with Bold that includes a different email address than the one within this article, please remove it.
If you'd like more information on changing your staff member permissions, please visit Shopify's Help Center.
Note: Only the Shopify account owner can create a staff account.
When enabling access, please ensure the areas for the orders, customers, products, themes, settings, and apps are all enabled.
To create a staff account and provide access to Bold, please follow these steps:
- From Shopify's admin, select Settings.
- Select Account.
- Under "Accounts and permissions" select Add staff account.
- Enter a First name, Last name, and Email address.
Note: Many stores enter the first name as Bold, the last name as Support. The email address needs to be firstname.lastname@example.org.
- Select Send invite.