In order for our team to complete a Liquid code install or help troubleshoot certain issues, we will require access to your Shopify Admin.
To maintain the security of your Shopify account, we are now requesting that you do not proactively send us a Staff Account invite for access to your shop. Instead, our team will request collaborator access to your shop.
If you see any instructions which ask you to select a checkbox to confirm you have created a staff account, please select the checkbox. However, you do not need to make the staff account. This will simply allow you to bypass the step. Our team will respond with a collaborator request if needed.