Create a Shopify Staff Account

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For our team to complete a liquid code install, or for deeper troubleshooting, we may require access to your Shopify Admin.

Note: Only the Shopify account owner can create a staff account.

We generally require access to the following areas of your online store:

  • Orders
  • Customers
  • Products
  • Themes
  • Settings
  • Apps

To create a staff account and give us access, follow these steps:

  1. From Shopify's admin, select Settings.

    select settings

  2. Select Account.

    select account

  3. Under "Accounts and permissions" select Add staff account.

    select add staff account

  4. Enter a First name, Last name, and Email address.

    Note: The email address needs to be support+<yourshopsubdomain>@boldcommerce.com. For example: If your shop address is mycoolstore.myshopify.com, the account email should be support+mycoolstore@boldcommerce.com.

    enter your information

  5. Select Send invite.

    Select Send Invite

That's it!

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