For our team to complete a liquid code install, or for deeper troubleshooting, we may require access to your Shopify Admin.
Note: Only the Shopify account owner can create a staff account.
We generally require access to the following areas of your online store:
To create a staff account and give us access, follow these steps:
- From Shopify's admin, select Settings.
- Select Account.
- Under "Accounts and permissions" select Add staff account.
- Enter a First name, Last name, and Email address.
Note: The email address needs to be support+<yourshopsubdomain>@boldcommerce.com. For example: If your shop address is mycoolstore.myshopify.com, the account email should be firstname.lastname@example.org.
- Select Send invite.