Can't Upload Images

If you're not able to upload images to the app, it is recommended verifying the dimensions of the image(s) you're uploading to ensure they are the correct dimensions.

Product Builder requires specific dimensions for images uploaded to the app admin. The app will not accept any images that don't meet the required dimensions.

 


 

The first image you will need to upload is for the Step Name Thumbnail. This image must be 85x85 pixels.

Note: 85x85 pixels is equal to 85 pixels wide, and 85 pixels high.

App Admin

Step Name Thumbnail

Storefront Example

Step Name Thumbnail Example

 


 

The second image you will need to upload is for the Option Image, which is part of the Create Option Select Step process. This image must be 80x90 pixels.

Note: 80x90 pixels is equal to 85 pixels wide, and 90 pixels high.

App Admin

Option Image

Storefront Example

Option Image Example

 


 

The third image you will need to upload is for your Image Scenarios. This image must be 325x325 pixels.

Note: 325x325 pixels is equal to 325 pixels wide, and 325 pixels high.

App Admin

Image Scenarios

Storefront Example

Image Scenarios Example

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