Hide Products from Regular or Tagged Customer Accounts

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With Custom Pricing you can hide products on the storefront from regular customers or customers with a specific tag assigned to them.

This functionality will hide products from the search, collection, and product pages for specific customers. You can do this by assigning a "hide tag" to the product that you wish to hide.

Note: This functionality will only work with customer pricing tags. There is no way for Shopify to hide your product information without having a pricing tag to read.

To hide products from regular or tagged customer accounts, please follow these steps:

  1. From Shopify's admin, select Customers.

    select customers

  2. Enter Customer Name in the "Search" bar.

    Note: Shopify will automatically begin the search when you stop typing, no need to press enter or any search buttons.

    enter customer name

  3. Select the Customer Name.

    select name

  4. Under "Tags", enter your customer pricing tag.

    Note: This is the name of the tag you want to hide products from.

    enter the customer pricing tag

  5. Press Enter.

    press enter

  6. Select Save.

    select save

  7. Select Products.

    select products

  8. Enter Product Name in the "search bar".

    Note: Shopify will automatically begin the search when you stop typing, no need to press enter or any search buttons.

    enter product name

  9. Select Product Name.

    select product name

  10. Under "Tags", enter XXXX-HIDE.

    Note:  XXXX being the customer pricing tag you entered in step 4. Ensure HIDE is entered in all caps. To hide the product from all customers by default, you would use default-HIDE.

    enter the tag

  11. Select Save.

    select save

That's it!

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