Hide Wholesale Products from Customers with Custom Pricing



This feature does not work with the Accelerated Method of Custom Pricing. To hide products for customers while Accelerated Method is enabled, you can enable Bold Memberships. Visit Custom Pricing & Bold Memberships Integration for more information.


With Custom Pricing you can hide products on the storefront from regular customers or customers with a specific tag assigned to them.

This functionality will hide items from the search, collection, and product pages for specific customers. You can do this by assigning a "hide tag" to the product that you wish to hide.

Note: This functionality will only work with customer pricing tags. There is no way for Shopify to hide your product information without having a pricing tag to read.

To hide products from regular or tagged customer accounts, please follow these steps:

  1. From Shopify's admin, select Customers.

    Select Customers from the left side of your Shopify admin

  2. Enter a Customer Name in the "Search" bar.

    Enter a customer name in the search bar near the top of the customers screen

  3. Select the Customer Name.

    Select the respective customer's name from the list populated below the search bar

  4. Under "Tags", enter your customer pricing tag.

    Note: This is the name of the tag you want to hide products from.

    Under the Tags section, enter the customer pricing tag you want to hide from your customer

  5. Press Enter.

    Press the enter key on your keyboard

  6. Select Save.

    Select Save in the top right corner of your customer screen

  7. Select Products.

    Select the Products option from the left side of your Shopify admin

  8. Enter a Product Name in the "search bar".

    Enter the name of the product you want to hide from this customer in the search bar

  9. Select the Product Name.

    Select the product's name from the populated list below the search bar

  10. Under "Tags", enter XXXX-HIDE.

    Note: XXXX is the name of your customer pricing tag you entered in Step 4. Using our example, you would enter Gold-HIDE as the tag name.To hide the product from all customers by default, you would use default-HIDE. Ensure HIDE is entered in all caps.

    Under the Tags section, enter the tag name from Step 4 with HIDE added to the end of it

  11. Select Save.

    Select Save in the top right corner of your product screen

Next Steps:

The tags you've placed on these products should be tested to ensure these items don't display for the related customers. Visit Verify Your Custom Pricing Install (Steps 6 - 10) for more information on how to verify that these tags have applied correctly. Please note that the related tags and customer accounts should be used instead of our Bold test account when verifying the hidden products.

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