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Enable Third Party Cookies

When accessing your app, do you see a login page that looks like this?

App Login Page

If you see this page, you'll need to enter your full myshopify.com store address (yourshop.myshopify.com). If you enter your regular domain (yourshop.com) you will see an error number, and be instructed to contact our support team for assistance.

If you have entered your myshopify.com store address, and continue to see this login page, your browser may be blocking third-party cookies.

  1. Select the Chrome menu in the upper-right of the window.
  2. Select Settings.
  3. Select Show advanced settings...
  4. Select Content settings...
  5. Ensure the option Allow local data to be set (recommended) is selected.
  6. Ensure the checkbox labeled Block third-party cookies and site data is deselected.
  1. Select the Firefox menu.
  2. Select Options.
    • If you are using Windows, select Options.
    • If you are using Mac OS, select Preferences...
  3. Select the Privacy panel.
  4. In the "History" section, select Firefox will: Remember history.
  1. Select Safari in the menu bar.
  2. Select Preferences...
  3. Select the Privacy panel.
  4. Under "Block cookies and other website data", select Never.
    • Depending on the version of Safari, the option may also be to "Always allow" cookies.
  1. Select the cog menu in the upper-right of the window.
  2. Select Internet Options.
  3. Select the Privacy tab.
  4. Select and drag the slider in the "Settings" section to the bottom, to Accept All Cookies.
  5. Select OK.
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