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Orders are Coming in without Options

If your customers are using a browser without JavaScript enabled, they will be able to add products to the cart without filling out the options. There is no solution to stop customers without JavaScript from doing this; however, you can put a message to warn them they may be buying a product that requires additional options.

To put this message in place, follow these steps:

  1. From "Shopify Admin", select Online Store.
  2. Select ...
  3. Select Edit HTML / CSS.
  4. Under "Snippets", select shappify-options.liquid.
  5. Add this code to the bottom of the file:
    <noscript>
    <p>This product may have some additional options that require JavaScript to be displayed. Here’s  <a href="http://www.enable-javascript.com/" target="_blank">How to enable JavaScript in your browser</a>.</p>
    </noscript>
  6. Select Save.

That's it! This will display this text in a visitor’s web browser when JavaScript is disabled:

This product may have some additional options that require JavaScript to be displayed. Here’s How to enable JavaScript in your browser.
Have more questions? Submit a request