|Cause||Known Issue||Suggested Solution|
|Product Customizer||Options that affect the price cannot be removed from the cart.||Product Customizer must be uninstalled from the shop.|
|Shopify Widgets||Options do not appear.||No solution. Options can only be displayed within a Shopify product page, and not externally, such as within the Shopify Widget|
|Shopify Checkout||Options that affect the price appear as individual products.||This is expected. Shopify's framework is designed to show each product in the checkout. There is no solution available.|
|Shopify > Orders||
Orders are showing extra text: builder_id, master_builder, cart_exists: true
|These attributes are expected, as they link the options they affect the price of the base product.|
|Invoice apps||Invoices show extra text: builder_id, master_builder, cart_exists: true||
Some inventory apps may have the ability to find & replace, or filter this text.
If that is not available to you, here are a couple of apps that can be used to print invoices:
|Themes with AJAX||Various issues.||Refer to: Product Options 2.0 for Ajax Themes for possible solutions.|
|File uploads||File uploads do not appear.||Themes using AJAX cannot work with file uploads. Refer to our File Upload FAQs|
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