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Product Options FAQ

Here are some of the most common questions regarding Product Options. Select the question to view the answer.

On the basic plan, you can add many types of options (dropdowns, radio buttons, checkboxes, text fields, file uploads), giving your customers the ability to customize their products.

The premium plan includes the same features, with the added ability to link the options to a product in the store, thereby affecting the product price. Adding conditional logic allows you to hide or show options based on a selection.

For example, if you want to add a custom logo field you can add a checkbox that says "Custom Logo" and if "Yes" is selected, the fields for the custom logo appear, and if "No" is selected, they hide.

Live Demo: Winnipeg Jets Jersey.

The basic options plan is $9.99 per month.  The premium options plan is $19.99 per month.

Product Options Premium and Product Builder have very similar functions but have a different layout.

Options are designed to be displayed on the product page.  Product Builder creates a page for a customer to go through step-by-step customization of the product.

To see how each is displayed, take a peek at our demo pages.

Exports: You can safely export your products from Shopify.  Options will not appear on the products in the CSV file export.

Imports: It is also safe to import products with the app active. If options are applied to a group of products (collection), the options will not automatically be applied to the new products. Open the Options app, edit the relationship group, and simply re-save.

At this time, Shopify does not have a way to export line item properties (our Product Options) in the Orders CSV export.

There is another app in the Shopify App Store, called Xporter which sounds like it can export the line item properties into a spreadsheet.

You bet! That's the beauty of it, you can add virtually an unlimited number of options with the Product Options app and it doesn't increase your Shopify variants.

The options that you add with this app get tied to the product as "Product Notes" that get linked to the products bought on orders.

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