Remove the Customer Pricing Tag from Shopify's Email Notifications

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Overview

Shopify's order confirmation emails will generally display the customer pricing tags that are associated with a specific product.

In most cases, these tags don't provide much information to your customers who are already aware they are wholesale purchasers.

To remove the customer pricing tag on a variant name from your Shopify emails, please follow these steps:

  1. From Shopify's admin, select Settings.

    Note: This is in the bottom left corner of your Shopify admin.

    select settings

  2. Select Notifications.

    select notifications

  3. Under "Order", select Order confirmation.

    select order confirmation

  4. Find:

    {{ line.title }}

    find line.title

  5. Replace it with:

    {{ line.title | remove: "(####)" }}

    replace code

  6. Replace #### with the customer pricing tag you wish to hide.

    replace with tag

  7. Select Save.

    select save

Next Steps:

  • Your order confirmation emails should be tested to confirm that this is displaying correctly. Visit Placing a Test Order (links to Shopify) for more information on how to create a test order to trigger your confirmation emails.

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