Top

Recurring Orders - Release Notes

This is an outline of the first few releases of Recurring Orders. Select a version below to view the details.

  • Removed link to "CSS For Check out" FAQ page in Display Settings. (page is outdated, and currently, no way to style the RO Checkout page).
  • Fix to correctly display Polish currency formatting.
  • Fix to currencies (Japan) that do not use decimals/cents.
  • Added product swap
  • Other bug fixes and improvements, including:
    • Improvements to the Recurring Orders batches across individual shops. (2.1.11)
    • Hotfix for Recurring Orders prepaid subscriptions and percentage coupons. (2.1.10)
    • Hotfix for an issue affecting states/provinces with apostrophes. (2.1.8)

New Features

  • Ability to export your customer data.
  • Added product-specific coupon codes.
  • Overhauled Google Analytics, adding two new triggers and easier setup.
  • New customer history log.
  • Automatic customer tagging and untagging system for active and inactive customers.

Improvements

  • Tagging and untagging customers now follow Shopify's functionality.
  • Beanstream payment gateway added.
  • Elavon payment gateway added.
  • Added logos for all the payment gateways to make them easier to browse.
  • Now displays to customers when their subscription will expire.
  • Allow the importing of line items and notes.

Bug Fixes

  • Fixed errors with the Google Analytics snippet.
  • Customers were not able to change their shipping address.
  • An issue where the correct address was not being passed to Authorize.net.
  • Fixed styling issue with the "complete subscription" button.
  • Order subtotal not displaying properly when using certain coupon codes.
  • Fixed an issue with "/"s on the "Manage Subscription" page.

Previous Release Notes

New Features and Improvements

  • (March 8th, 2016) Added new email template for expiring subscriptions.
  • (March 8th, 2016) Added new customer cancellation flow.
  • (March 8th, 2016) Added ability for store owners to select a number of uses for coupon per customer.
  • (March 8th, 2016) Added ability for store owners to reactivate inactive subscriptions.
  • (March 8th, 2016) Added support for Authorize.net as an available payment gateway.
  • (December 22nd, 2015) Add support for coupon codes on prepaid subscriptions.
  • (December 22nd, 2015) Allow Google Analytics referral data to pass through the recurring check out.
  • (December 1st, 2015) Added support for prepaid, expiring and gift subscriptions.
  • (November 2nd, 2015) Add unsubscription date for inactive customers.
  • (November 2nd, 2015) Customers list is now sortable by the header.
  • (November 2nd, 2015) Scheduled coupons no longer say "expired".
  • (November 2nd, 2015) Improved translation options for Recurring Orders.
  • (November 2nd, 2015) Added a new email template to be sent to the customer after they subscribe.
  • (September 25th, 2015) Added support for our second merchant service, BrainTree.
  • (September 25th, 2015) Added ability to set a global tax override for all recurring orders.
  • (September 25th, 2015) Added option for a store owner to modify the tag applied to Customers who subscribe.
  • (September 25th, 2015) Added option for a different tag to be applied to subscribers first purchase.
  • (September 25th, 2015) Added information on "Manage Subscriptions" page to explain how a customer can add a new item to their subscription.
  • (September 25th, 2015) By default made the "See Details" feature enabled.
  • (September 14th, 2015) Improved compatibility with Product Options.
  • (September 3rd, 2015) Improved functionality of Manage Subscriptions page.
  • (September 3rd, 2015) Added ability to make phone number optional or required at checkout.
  • (August 26th, 2015) Added ability for a store owner to modify language on the checkout page.
  • (August 24th, 2015) Added new option for customers to get support in-app (simply select the red question mark in the bottom right corner of the page).
  • (August 21st, 2015) Added ability for a store owner to hide the interval selector in their store.
  • (August 21st, 2015) Added "See Details" feature which allows store owners to provide additional information to their customers.
  • (August 21st, 2015) Added an in-depth analytics view which provides comprehensive statistics about a customer's subscriber base including churn rate, subscriber growth, average subscription length, and much more.
  • (August 21st, 2015) Added ability for a store owner to make an item subscription-only.
  • (August 21st, 2015) Adding ability for a store owner to make a coupon only usable by each customer once.
  • (August 21st, 2015) Added ability for a store owner to modify a customer's billing and email address.
  • (August 21st, 2015) Added view for store owners to see their inactive subscribers.
  • (August 12th, 2015) Added ability to set a global shipping rate for recurring orders.
  • (August 5th, 2015) Added ability for a store owner to manually change the next shipping date for a subscriber.
  • (July 29th, 2015) Added information on changing Stripe accounts.
  • (July 29th, 2015) Added ability for a store owner to change a product on a recurring order.
  • (July 29th, 2015) Added ability for a store owner to mark a failed order as "OK".
  • (July 29th, 2015) Improved design of subscription widget on some themes.
  • (July 29th, 2015) Added ability to change shipping rate for the subscriber.
  • (July 29th, 2015) Added support for Amazon fulfillment with recurring orders.
  • (June 29, 2015) We now validate addresses when they're being updated just like we do during checkout.
  • (June 29, 2015) We updated the message shown when anonymous checkout (no email) is used.
  • (June 29, 2015) Added a notification letting customers know when changes have been saved on a recurring cart settings page.
  • (June 29, 2015) Made improvements to customers being able to order a subscription without logging in.
  • (June 29, 2015) Created editable email templates for "Inventory insufficient" and "invalid zip code".
  • (June 29, 2015) Added new fields to let customers enter another CSS link.
  • (June 29, 2015) Created a new page in the nav bar to display "Insufficient Products".
  • (June 29, 2015) New emails that are sent out to the store owner and customer when a subscription has been canceled.
  • (June 29, 2015) Added info about how to change a linked Strip account.
  • (June 29, 2015) Added logic to get an updated shipping rate based on current rates when a recurring transaction is being processed. This also notifies the customer that a new rate has been selected, and gives them a link to where they can manually change it.

Bugs

  • (March 8th, 2016) Modified payment gateway page to support new services as we add them.
  • (March 8th, 2016) Fixed bug where the number of days before upcoming shipment email is sent couldn't be changed from 3.
  • (March 8th, 2016) Added alerts when store owners attempt to change payment gateways.
  • (March 8th, 2016) Added a bunch of bug fixes related to BrainTree support.
  • (December 1st, 2015) Made phone number required for billing address when it's required for shipping addresses.
  • (November 2nd, 2015) Fixed a bug related to importing subscribers.
  • (September 30th, 2015) Improved accuracy of taxes on orders.
  • (September 28th, 2015) Improved accuracy of subscribers in 'Stats' view.
  • (August 21st, 2015) Improved ability to import subscribers from another app.
  • (August 21st, 2015) Changed "No Failed Orders" From Red to Green.
  • (August 12th, 2015) Fixed issue where the "syncing" button wouldn't stop spinning.
  • (August 12th, 2015) Fixed issue in regards to adding items to existing subscriptions.
  • (August 6th, 2015) Fixed issue which caused additional delivery intervals to show up on the Manage Subscription page.
  • (August 6th, 2015) Fixed issue which broke the quantity selector on the Manage Subscription page.
  • (August 6th, 2015) Added title to Merge Fields box to add clarity to feature.
  • (August 6th, 2015) Fixed issue where subscriptions would show up as $0.
  • (August 4th, 2015) Fixed issue where cart notes don't get saved.
  • (August 4th, 2015) Improved mechanism for failed credit cards.
  • (July 29th, 2015) Fixed error caused when trying to update credit card.
  • (July 29th, 2015) Fixed error when the tax wouldn't be charged on order.
  • (July 29th, 2015) Fixed issue where disabling coupons wouldn't disable.
  • (July 29th, 2015) Setup new Manage Subscription page which doesn't operate off a proxy page.
  • (June 29, 2015) Fixed a bug where the order cancellation email wasn't being sent to the customer.
  • (June 29, 2015) Fixed an issue where Quantity Break variants weren't being properly matched to products by Recurring Orders. The two apps will now work together seamlessly!
  • (June 29, 2015) Solved an issue where the correct variant and pricing wouldn't always be added to the cart. 
  • (June 29, 2015) When a recurring transaction happens, and there's no longer a valid shipping method, the customer won't be charged, and the transaction will fail, triggering an email to be sent.
  • (June 29, 2015) Fixed a quantity syncing issue with the inventory forecasting feature.
  • (June 29, 2015) Coupon codes that are only supposed to apply to the first order will no longer be applied to the following recurring transactions.
  • (June 29, 2015) Fixed a bug that sometimes caused shipping to be charged on products that didn't require it.
  • (June 29, 2015) Fixed a bug that sometimes caused taxes to be charged on products that didn't require it.
  • (June 29, 2015) Created a new refund page that properly manages refunds on subscription orders.