HTML is Displaying in the Description on the PayPal Purchase Page

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If you see HTML displayed in the description on the PayPal purchase page, please follow these steps to correct the problem:

  1. From Shopify's admin, select Settings.

    select settings

  2. Select General.

    select general

  3. Under "Standards and formats", next to "Currency", select Change formatting.

    select change formatting

  4. Remove HTML from the fields.

    Note: In this case, the HTML is <span class="money"> and </span>. The ${{amount}} CAD should stay in place.

    remove HTML

  5. Select Save.

    select save

  6. Select Apps.

    select apps

  7. Select Recurring Memberships.

    select Recurring Memberships

  8. Select Plans.

    select plans

  9. Select Settings (the gear icon) next to the first plan.

    select settings

  10. Select Edit.

    select edit

  11. Select Save.

    Note: After saving each of your plans, you can put the HTML back into the currency settings. If you need to update the plan again in the future, you will need to follow these steps and remove the HTML from the currency settings again before you update your plan. Otherwise, the HTML will be back in the description.

    select save

  12. Repeat steps 9 - 11 for each plan.

That's it!

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