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Continue Button doesn't Work on My Recurring Orders Checkout Page

If the continue button doesn't work on your Recurring Orders checkout page, it is often because you have a password set on your Shopify storefront. You can verify this by typing your Shopify URL in the address bar of your web browser if you are taken to yourstore.com/password, this is the problem.

Recurring Orders will not function properly when the storefront is password protected. Follow these steps to remove the password from your storefront:

  1. From "Shopify Admin", select Online Store.

    select online store 

  2. Select Preferences.

    select preferences 

  3. Scroll down to "Password page".

    Password page 

  4. Deselect Enable password page to disable it.

    disable password page 

  5. Select Save.

    select save 

That's it!

Note: If you are still testing your store and haven’t launched it yet, you can re-enable the password page when you are finished testing Recurring Orders.

The other solution is to Use Fixed Shipping Rates in Recurring Orders. If you set up a fixed shipping rate for a country, you should be able to enter a shipping address within that country and place a test order (even with a storefront password).

Remember to remove the fixed shipping rate before you launch, or our app won't know to use your Shopify shipping rates instead (if that is your intent).

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