If the continue button doesn’t work on your Recurring Orders checkout page, it is usually because you have a password set on your Shopify storefront. You can verify this by typing your Shopify URL in the address bar of your web browser, if you are taken to: yourstore.com/password, this is definitely the problem.
Recurring Orders will not function properly when the storefront is password protected. Follow these steps to remove the password from your storefront:
- From “Shopify Admin”, select Online Store.
- Select Preferences.
- Scroll down to “Password page”.
- Deselect Enable password page to disable it.
- Select Save.
Note: If you are still testing your store and haven’t launched it yet, you can re-enable the password page when you are finished testing Recurring Orders.
The other solution is to Use Fixed Shipping Rates in Recurring Orders. If you set up a fixed shipping rate for a specific country, you should be able to enter a shipping address within that country and place a test order (even with a storefront password).
Remember to remove the fixed shipping rate before you launch, or our app won't know to use your Shopify shipping rates instead (if that is your intent).