Store Owners may want to pause or even turn off the base tier in the Loyalty Points app. If you decide to run a sale on your store but you don't want customers to be able to either earn or redeem, you can "pause" Loyalty Points by deselecting the "Status Options". Visit Pause or Turn Off the Base Tier in Loyalty Points for detailed instructions.
Help us improve our Help Center! Let us know if this article was helpful or needs improvement using the vote buttons at the end of the page.