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QuickBooks Sync Import FAQs

Brysen
Brysen
  • Updated

This guide answers several frequently asked questions in regards to the importing functionality of QuickBooks Sync. Please select a question below to view the answer.

 


 

  1. QuickBooks Sync supports partial line items, partial order refunds and full order refunds.

    All refunds are created as Refund Receipts in QuickBooks Online.

  2. Shipping is brought over as a line item and cannot be separated.

  3. Yes! QuickBooks Sync supports exporting multiple discounts per order, including automatic discounts. The total discount amount for the entire transaction is displayed on the sales receipt that is created in QuickBooks Online, while maintaining the original price of the line items.

    Multiple Discounts Example

  4. QuickBooks Online taxes one location if you only have one location entered within the Shopify settings. For more information on tax handling with QuickBooks Sync, please visit Exporting Taxes Overview.

  5. Yes, shipping is always taxed. For more information on tax handling with QuickBooks Sync, please visit Exporting Taxes Overview.

  6. A revenue or income type account, such as a Sales Income account, is recommended to link your sales to.

    The account is most often titled Sales or Sales of Product Income, although the name can vary and may need to be tailored to your specific company profile.

    Please reach out to your accountant or contact QuickBooks Online Support for assistance with changing these details in QuickBooks Online.

  7. If you are processing orders using Shopify Payments, the funds are not held within undeposited funds.

    Instead, the funds from your sales will be held within Shopify holding until Shopify pays these transactions out.