Apply a Discount Code to an Existing Subscription

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If a customer has a discount code that you would like to apply to an existing subscription, please follow these steps:

  1. From Shopify's admin, select Apps.

    Select Apps

  2. Select Recurring Orders & Subscriptions by Bold.

    Select Recurring Orders & Subscriptions by Bold

  3. Select Subscriptions, then Customers.

    Select Subscriptions/Customers

  4. Under "Search by customer or product", enter customer name.

    Enter Search Info

  5. Select Search.

    Select Search

  6. Select Edit.

    Select Edit

  7. Select the ellipsis beside the order you want to adjust.

    Select Ellipsis

  8. Select Edit discount code.

    Select Edit Discount Code

  9. Enter New Discount Code.

    New Discount Code

  10. Select Update.

    Update

That's it! Visit Enable Subscribers to Apply Their Own Discount Codes to allow customers to do this from their "Manage Subscription" page.

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