Top

Apply a Discount Code to an Existing Subscription

If a customer has a discount code that you would like to apply to an existing subscription, follow these steps:

  1. From “Shopify Admin”, select Apps.
  2. Select Recurring Orders & Subscriptions by Bold.
  3. Select Customers.

    Step3.png 

  4. Under “Search by customer or product”, enter customer name.

    Step4.png 

  5. Select Search.

    Step5.png 

  6. Next to the required customer, select Edit.

    Step6.png 

  7. Under “Discount Code” select the Discount Code button.

    Step7.png 

  8. Enter New Discount Code.

    Step8.png 

  9. Select Update.

    Step9.png 

That’s it.

Note: Visit: Enable Subscribers to Apply Their Own Discount Codes to allow customers to do this from their “Manage Subscription” page.

More information on how to create discount codes:

Have more questions? Submit a request