If a customer has a discount code that you would like to apply to an existing subscription, please follow these steps:
- From Shopify's admin, select Apps.
- Select Recurring Orders & Subscriptions by Bold.
- Select Subscriptions, then Customers.
- Under "Search by customer or product", enter customer name.
- Select Search.
- Select Edit.
- Select the ellipsis beside the order you want to adjust.
- Select Edit discount code.
- Enter New Discount Code.
- Select Update.
That's it! Visit Enable Subscribers to Apply Their Own Discount Codes to allow customers to do this from their "Manage Subscription" page.
- Create Discount Codes with Bold Subscriptions
- Specific Types of Discount Codes in Bold Subscriptions