How do I remove or exclude an existing order from earning points?

This article outlines how to remove, or exclude, a customer's existing order from earning points.


At this time, version 1 of Bold Loyalty Points is unavailable for new installations. If you are currently using version 1 of Bold Loyalty Points, you will be able to continue using the app as your account will now be grandfathered.




  1. From the Shopify Admin, select Orders.

    select orders

  2. Select the order you would like to exclude.

    select the order

  3. In the Tags field, enter the tag bold_points_exclude.

    enter the tag

  4. Select Add "bold_points_exclude".

    select add

  5. Select Save.
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