Update Order Notes Left on a Subscription Order

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If you need to change the order notes left by a customer on their subscription order, please follow these steps:

  1. From Shopify's admin, select Apps.

    Select Apps

  2. Select Recurring Orders & Subscriptions by Bold.

    Select Recurring Orders & Subscriptions by Bold

  3. Select Subscriptions, then Customers.

    Select Subscriptions/Customers

  4. Enter email address or name in the search to find the customer.

    Enter Search Info

  5. Select Search.

    Select Search

  6. Select Edit.

    Select Edit

  7. Select the ellipsis beside the order you want to place notes on.

    Select Ellipsis

  8. Select Order notes.

    Select Order Notes

  9. Adjust the note as required.

    Order Note

  10. Select Update.

    Update Order Note

That's it! These notes will show up on every future order for this subscriber as it generates.

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