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Prepaid and Gift Subscriptions in Recurring Orders

With Recurring Orders, you can offer prepaid and gift subscriptions.

Recurring Orders provides a unique way for your subscribers to prepay for a set number of orders up front. We give you an easy way to keep track of these prepaid orders, by generating orders in Shopify for you to fulfill and ship. The only difference between these orders and regular orders is they are paid for already.

There are tons of reasons why a customer might want to prepay for a subscription. Often, prepaid subscriptions are offered at tiered discounts, giving the subscriber an incentive to prepay for a longer period. They also don't have to worry about payment disruptions that could potentially delay their order from getting to them.

And even better than buying one for yourself is giving one as a gift. Instead of just one gift, they'll receive the product on a recurring basis to their front door.

Prepaid subscription options are only available in Multiple Product and Single Product mode, found under Settings -> Recurring Style. This feature is not available in Recurring Cart style. 

Setting up your prepaid and gift subscription options all happens in your "Subscriptions" tab.  

Select Subscriptions

You can either create a brand new subscription group or edit one of your current ones to add this in.

Subscription Group

Instead of choosing "No limit", which is used for non-expiring subscriptions, choose "Set max numbers of recurring orders to".

You can insert as many order lengths as you like, and optionally offer a % based discount to each length. You can have them expire or auto-renew at the end of the subscription period.  Gift subscriptions will expire at the end.

 Subscription Lengths

A customer will be given the option to prepay when viewing the subscription product. This image is an example of how this would look on your Shopify product page.

Product Page 

If the customer chooses to prepay, they will be brought directly to our recurring checkout to purchase. The Shopify cart will not be involved in a prepaid or gift purchase.

It will take the cost of the product, any applicable shipping charges, and multiply it by the number of orders they choose along with any applicable taxes.

You can see an example of the calculation in this image:

Confirmation Screen  

Following their successful purchase, you'll see an order generate in Shopify with the full cost of the order.

Shopify Order 

You can tell who is a prepaid subscriber in Recurring Orders when viewing or editing a customer's subscription.  It is indicated in the "Prepaid" column.

Subscription View

You can select the tooltip, and it will tell you how many orders they've had so far, and how many orders they have prepaid for in total.  It will also indicate whether the subscription will renew or expire at the end, which is controlled by your subscription group settings.

All of these options can be adjusted with caution. If you add additional orders to a prepaid subscription and it is auto-renewing, this may increase the cost and length of their next prepaid renewal.

Edit Screen 

If you enable the prepaid gift subscription option, it will be a small checkbox the subscriber can select when on the product page. A gift subscription will expire at the end of the prepaid period even if you have prepaid set to continue charging after the specified number of orders have processed.

Settings 

This image is how it may look on the product page as an option (depending on your theme):

Product Page

Once the options have been selected, they will be prompted for the giftee shipping address, and once this is completed, the order will be processed.

Visit Prepaid and Gift Subscriptions Setup for detailed setup instructions.

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