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Terms and Conditions: Data and/or Token Migration

Laurel
Laurel
  • Updated

Definitions

  • Data Migration is the process of moving all active subscriptions and active subscription data from one application to another.
  • Payment Gateway Migration – is the process of changing the payment gateway’s payment tokens tied to an active subscription.
  • Data Export – is the file BOLD provides with all relevant subscription data including Payment Token information, this file can be used to migrate to a new application.

Terms & Conditions

By submitting a migration request, I acknowledge that as a merchant:

  • Shipping rates are handled entirely by Shopify's shipping rates or the Bold Subscriptions for Shopify Checkout Fixed Shipping Rate feature and are automatically applied to subscription orders by Shopify directly.
  • Line item properties that are created outside of our applications will not be carried over during your migration.
  • Next shipment skipped orders will be honoured during the migration process, however, as the migrations creates new subscriptions on the Shopify Checkout any future skipped orders will not transfer.
  • We give BOLD permission to create a Store Admin account in Bold Account Center for the purpose of adding the Subscription Importer tool and completing a migration. Once complete, all Bold Account Center access will be removed.
  • Upon completion of the data migration, all orders will be automatically paused in Bold Subscriptions V1. They will no longer process within the Bold Subscriptions V1 application.
  • The merchant assumes responsibility for testing their application setup prior to the data migration. Our team is available to answer any questions or concerns a merchant may have, however, merchants are expected to test and confirm the application is set up properly prior to the data migration.
  • BOLD recognizes that data contained in the Data Export file is the property of the respective merchant. However, BOLD holds the right to charge for any migration work including data migrations or payment gateway migrations for merchants that do not intend to use Bold Subscriptions for Shopify Checkout as their preferred subscription solution. Complimentary or free migrations are reserved for customers that intend to use Bold Subscriptions for Shopify Checkout as their preferred subscription solution in the future.
    • By agreeing to a free or complimentary data migration, the Merchant agrees to process their active subscriptions through Bold Subscriptions for a minimum of 6 months from the migration completion date. If a merchant migrates their active subscriptions to another subscription provider prior to the 6 month window, the merchant agrees to pay a fee of $1,000 USD unless otherwise agreed upon in a separate agreement.
    • By agreeing to a free or complimentary payment gateway migration, the Merchant agrees to process their active subscriptions through Bold Subscriptions for Shopify Checkout for a minimum of 6 months from the migration completion date. If a merchant migrates their active subscriptions to another subscription provider prior to the 6 month window, the merchant agrees to pay a fee of $1,000 USD unless otherwise agreed upon in a separate agreement.
  • BOLD will not provide the data export file for brands who intend to move to another application until they have completed their 6 months of active subscription processing on Bold Subscriptions for Shopify Checkout OR they have paid the fee of $1,000 USD, whichever comes first.
  • BOLD will provide merchants up to 2 free data exports, after which BOLD reserves the right to charge merchants a fee of $100 USD for each additional data export request after the first two exports have been requested and sent to the merchant.