On November 7th, 2023, the checkout extensibility feature was released to all Shopify Plus plan users. As a result, this has caused Bold Upsell to no longer successfully track conversions for most offer types without the use of a Web Pixel (links to Shopify).
If you would like to track successful conversions within Bold Upsell, please follow the steps outlined below.
Note: This change is only required for users on the Shopify Plus plan.
- On the Dashboard page of Bold Upsell, click Activate Web Pixel Now in the banner near the top of the page.
- Click Update on the data access request page.