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Why Is My Next Subscription Order Failing to Process with an Error about a Payment Provider?

Max
Max
  • Updated

A customer's next subscription order failed to process with the error "Your next order failed to process. The order couldn't process because you don't have a payment provider enabled on your shop."

This error occurs because the payment provider associated with the customer's subscription is no longer connected to your Shopify store. To resolve this, reconnect the payment provider to your Shopify store.