Make a selection

Why isn't the subscription widget displaying on product pages?

Max
Max
  • Updated

The subscription widget is not displaying on some product pages, even though the products are in a subscription group.

There are a few potential reasons why the subscription widget may not be displaying:

  • The subscription group may not be active. Ensure it's set to the right position with the checkmark.
  • Your payment gateway may not be connected. Your store must use Shopify Payments, PayPal Express, or Authorize.net.
  • Bold Subscriptions and the subscription widget may not be fully installed on your theme. See how to properly install Bold Subscriptions at Manual Installation Guide for Subscriptions for Shopify Checkout.