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A Customer's Subscription Order Failed to Process Due to an Error about a Payment Gateway

Laurel
Laurel
  • Updated

If a customer's subscription order fails and you are seeing an error that says: "Your next order failed to process. The order couldn't process because you don't have a payment provider enabled on your shop." this means the payment provider associated with the customer's subscription is no longer connected to your Shopify store. To resolve this, reconnect the payment provider to your Shopify store.