How can I prevent subscribers from being charged twice before receiving their subscription?
To prevent your customer from being charged twice, you can use "Cutoff days". This feature should be used with fixed subscription frequencies. Cutoff days allow you to set a minimum amount of time that must pass between a customer's first and second order. If the second scheduled order falls within the number of cutoff days specified, it will be skipped.
This feature can be configured in the subscription group settings. For more information, please visit our Help Center article: https://support.boldcommerce.com/hc/en-us/articles/29371478117780-Subscription-Group-Settings#fixed-subscription-frequency