I'm having trouble adding Upsell's In-Checkout offer to my checkout page.
If you are not able to add Upsell to your checkout page, it may be due to the following reasons:
- You do not have a Shopify Plus store - The In-Checkout feature is only available for Shopify Plus stores due to Shopify's restrictions. Stores on the Basic Shopify plan are not able to customize the checkout page.
- You are not on Upsell's Shopify Plus plan - If you have a Shopify Plus store, you must select the Shopify Plus plan in Upsell to access the In-Checkout feature. In Upsell, go to Settings > Account settings to upgrade your plan.
- Upsell is not properly installed on your theme - Ensure the app is properly installed to your theme. For step-by-step instructions, please visit our Help Center here: https://support.boldcommerce.com/hc/en-us/articles/360043531711-Installation-Guide-for-Bold-Upsell
- The In-Checkout feature is not properly installed - To active the In-Checkout feature, please follow the steps on our Help Center here: https://support.boldcommerce.com/hc/en-us/articles/20283428926484-Create-an-In-Checkout-Offer