Can I move customers between subscription groups in Bold Subscriptions?

Is it possible to move customers from one subscription group to another?

You can reassign a product’s subscription group for an individual existing subscriber. This is helpful if your customer wants to swap their existing subscription product with one that belongs to a different group.

To change a product's subscription group for a single customer, please follow the steps below.

1. In Bold Subscriptions, navigate to "Customers".
2. Search for the customer by name or email.
3. Click on the ellipsis beside the customer, and select "Manage Subscriptions".
4. If more than one subscription exists, click "Show details" under the subscription you would like to edit.
5. Click "Edit" next to "Products in your subscription".
6. Click "Edit" next to the name of the existing subscription group.
7. Select the subscription group that you would like to assign to the product.
8. Click "Confirm".
9. Click "Save Changes".

Please note that these steps do not change the product's subscription group for all customers. It is only changed for that specific customer.

For more information, please visit this Help Center article: https://support.boldcommerce.com/hc/en-us/articles/4404797982356-Subscription-Management-Merchant-Perspective#change-a-products-subscription-group