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Does Xero Sync Work with Shopify Markets?

Laurel
Laurel
  • Updated

Orders

When an order is placed and paid in a non-primary market, an invoice will be created in Xero equal to the price listed on the Shopify Orders page in the shop's currency. Bold uses the transaction in Shopify to pay the balance of the invoice in Xero. Because the exchange rate can be calculated with a slight difference in the actual transaction due to fluctuating markets, Bold creates an adjustment line to compensate for this to mark the order as fully paid.

Example

Adjustment line in Xero

Refunds

Because exchange rates can vary at different times, when refunding orders there can be a slight discrepancy between what was originally paid and what was refunded. This discrepancy is shown as a Net payment in shopify, and is the difference between the amount paid on the invoice and the cash refund on the credit note in Xero.

Read more about currency conversion risks when performing refunds on Shopify's Help Center.